We place trained Medical VAs who handle your scheduling, billing, prior authorizations, and patient communications — so your team can focus on care.
New patient intake, rescheduling, cancellations, and reminders — across phone, portal, and email channels.
We submit, follow up, and track prior auth requests so nothing falls through the cracks or delays patient care.
Claim submission prep, ERA posting, denial follow-ups, and insurance verification to keep your revenue cycle healthy.
Answer patient inquiries, handle prescription refill requests, and manage portal messages on behalf of your team.
Request, organize, and send medical records. Coordinate referrals and follow up with specialists on your behalf.
Scribing support, charge entry, and data cleanup inside your EHR — we work in athenahealth, Kareo, eClinicalWorks, and more.
We learn about your practice, pain points, and the workflows you need covered.
We hand-pick a VA with relevant specialty experience and EHR familiarity.
Your VA is briefed on your workflows, tools, and HIPAA protocols within 48 hours.
Your VA starts handling tasks immediately. Scale hours up or down as needed.
"Our prior auth denials dropped significantly after our VA took over the process. She follows up relentlessly and keeps me updated. I wish we'd done this two years ago."
"My front desk was drowning in calls. Within the first week, my VA was handling 70% of patient communication. My staff actually enjoy coming to work now."
"I was skeptical about a remote VA working inside our EHR — but MedAssist's onboarding was thorough. Our VA was fully functional in Kareo by day two."
Book a free 30-minute discovery call. No pressure — just a conversation about where you're at and how we can help.